Privacy Policy

1. Introduction

Welcome to Tech6Sense ("we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website tech6sense.com and use our educational services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account on our platform
• Enroll in our courses (SAP ERP, R Programming, IoT, etc.)
• Subscribe to our newsletters or marketing communications
• Contact us through our contact forms or email
• Participate in surveys, contests, or promotions
• Use our interactive features or community forums

2.2 Types of Personal Information

• Name and contact information (email, phone number, address)
• Educational background and professional experience
• Payment information (processed securely through third-party providers)
• Course progress and learning analytics
• Communications and feedback you provide to us

2.3 Automatically Collected Information

We automatically collect certain information when you visit our website:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, click patterns)
• Cookies and similar tracking technologies
• Location information (general geographic location)

3. How We Use Your Information

We use the information we collect for the following purposes:

• Educational Services: Provide, maintain, and improve our courses and learning platform
• Account Management: Create and manage your user account and profile
• Communication: Send course updates, newsletters, and important notifications
• Payment Processing: Process course payments and manage billing through secure payment gateways
• Personalization: Customize your learning experience and recommend relevant content
• Analytics: Analyze usage patterns to improve our services
• Legal Compliance: Comply with applicable laws and regulations
• Security: Protect against fraud, abuse, and security threats

3.1 Payment Processing and Financial Information

For payment processing, we use trusted third-party payment gateways including Razorpay and other PCI DSS compliant processors. We do not store your complete credit card information, bank account details, or other sensitive financial data on our servers. Payment information is handled as follows:

• Secure Transmission: All payment data is transmitted using industry-standard SSL encryption
• PCI Compliance: Our payment processors are PCI DSS compliant and follow strict security standards
• Limited Storage: We may store masked card details (last 4 digits) and transaction references for accounting purposes
• Fraud Prevention: Payment data is used for fraud detection and prevention measures
• Refund Processing: Financial information is retained as necessary for processing refunds and chargebacks

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: Third-party companies that help us operate our platform (payment processors, email services, analytics providers)
• Legal Requirements: When required by law, court order, or government regulations
• Business Transfers: In connection with mergers, acquisitions, or sale of assets
• Consent: When you have given explicit consent for specific sharing
• Safety: To protect the rights, property, or safety of Tech6Sense, our users, or others

4.1 Payment Gateway Partners

We partner with trusted payment gateway providers to process your payments securely:

• Razorpay: For processing credit/debit card payments, net banking, and digital wallet transactions in compliance with RBI guidelines
• Other Payment Processors: We may use additional PCI DSS compliant payment processors as needed
• Data Sharing: Only necessary transaction data is shared with payment processors for completing payments
• Compliance: All payment processors comply with applicable financial regulations and data protection standards
• No Storage: Sensitive payment information (full card numbers, CVV) is not stored on our servers

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption: SSL/TLS encryption for all data transmission, including payment information
• Payment Security: Integration with PCI DSS compliant payment gateways for secure transaction processing
• Access Controls: Role-based access controls and multi-factor authentication for administrative access
• Regular Audits: Periodic security assessments and vulnerability testing
• Data Minimization: Collection and retention of only necessary payment and personal information
• Secure Infrastructure: Hosting on secure, monitored servers with regular backup procedures
• Employee Training: Regular security training for all personnel handling user data
• Incident Response: Established procedures for security incident detection and response

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies help us:

• Remember your preferences and login information
• Analyze website traffic and usage patterns
• Provide personalized content and recommendations
• Improve website functionality and performance

You can control cookie settings through your browser preferences, but disabling cookies may affect website functionality.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate personal information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Request limitation of processing in certain circumstances

To exercise these rights, please contact us at hello@tech6sense.com.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Generally:

• Account Information: Retained while your account is active and for a reasonable period thereafter
• Course Data: Retained to provide ongoing access to your completed courses and certificates
• Payment Records: Transaction data retained for 7 years as per financial regulations and tax requirements
• Financial Data: Masked payment information retained as legally required for accounting and dispute resolution
• Communication Records: Retained as necessary for business and legal purposes
• Usage Data: Typically retained for analytical purposes for up to 2 years
• Compliance Data: KYC and verification documents retained as per regulatory requirements

9. Third-Party Links

Our website may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

11. Regulatory Compliance

We comply with applicable financial and data protection regulations, including:

• RBI Guidelines: Compliance with Reserve Bank of India guidelines for digital payments and financial transactions
• IT Act 2000: Adherence to Indian Information Technology Act and associated rules
• PCI DSS: Payment Card Industry Data Security Standard compliance through our payment processors
• GDPR: General Data Protection Regulation compliance for European users
• Data Localization: Financial data processing in accordance with Indian data localization requirements

12. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. For financial data, we ensure compliance with local data localization requirements. We ensure appropriate safeguards are in place to protect your personal information in accordance with this Privacy Policy and applicable regulations.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our platform

Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.

14. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: